Privacy Policy

Last updated: October 1, 2026

Your privacy and trust are of the utmost importance to us. At Bennington Potters, we use the information you share with us to help you shop, receive your orders, and stay in touch. This policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

When you place an order, create an account, request a catalog, contact us, or sign up for email, we may collect your name, email address, phone number, mailing and shipping addresses, and the information you provide. We also keep records of purchases, returns, and contacts you make with us.

Our website collects information about how it is used, such as pages viewed, items added to a cart, device and browser information, and IP address. Cookies and similar technologies help the store function and help us understand and improve it.

How we use information

We use this information to process and ship orders, respond to questions, manage accounts and returns, send requested catalogs, protect the store against fraud, and meet our business and legal obligations.

If you subscribe to our emails, we may send news, product information, and offers. You can unsubscribe using the link in any marketing email. We may also use website activity to measure our advertising and show relevant ads.

Online payments are handled through Shopify’s secure checkout and payment services, which follow payment industry security standards. Please do not send credit card numbers by email or through our contact form.

Who helps us run the store

We share information with companies that provide services for us, such as our online store platform, payment processors, shipping providers, email service, and analytics and advertising partners. They receive information needed for those services. We may also disclose information when required by law or to protect our customers and business.

Our online store is hosted by Shopify. Information you provide through the store is shared with Shopify, which processes it to operate and improve the services we use. Shopify also offers enhanced features that use information from your interactions with our store, with Shopify, and with other merchants to improve services and support advertising. Shopify is responsible for its processing of information for those enhanced features. Information may be processed in countries other than your own. You can learn more in the Shopify Consumer Privacy Policy and make requests about Shopify’s use of your information through the Shopify Privacy Portal.

Your choices

You can ask us for a copy of your personal information, request a correction, or ask us to delete it by emailing potters@benningtonpotters.com. We’ll review and respond to your request. You can also use our data sharing opt-out page to make choices about targeted advertising and data sharing. Where applicable, we honor Global Privacy Control signals sent by your browser.

You can unsubscribe from marketing emails at any time. We may still send messages needed for an order or customer service request.

Contact

For questions about this policy or your information, email potters@benningtonpotters.com or write to Bennington Potters, 324 County Street, Bennington, VT 05201.